INTERIOR DESIGN FAQS

COMMONLY ASKED QUESTIONS ABOUT OUR SERVICES
Do you offer free consultations?

Most clients understand that we charge a non-refundable fee for our in-home consultations based on providing specialized knowledge and skills, time and effort invested in understanding your needs, assessing the space, and providing tailored recommendations. The initial assessment during consultations helps determine the project scope and appropriate fee structure. The value of this service will ensure that you will make the right decisions for your home with the guidance of our professional advice.

What is the design process?

It’s important to note that the interior design process is interactive and collaborative, with regular communication between the designer and the client to ensure that the final design meets the client’s expectations. Each project is unique.

You can view our design process here.

How much does an interior designer cost?

The cost of hiring an interior designer varies by project. A budget discussion is essential, and we are ready to guide clients in establishing a suitable budget range during our initial consultation. At this meeting, we set expectations by discussing the client’s vision, budget, and timeline as well as our working process and fee structure.

By covering these aspects upfront, we ensure a clear understanding of the project’s requirements and foster effective communication between all parties involved, setting the stage for a successful collaboration.

How should I prepare for our consultation?

Clients should start by determining their goals and gathering inspiration to convey their style preferences. Establishing a budget and creating a wish list of desired features are essential steps.

Clients should prepare questions to address any concerns they may have and be open to collaboration, considering the expertise of the designer. Setting a realistic timeline and being aware of any consultation fees is important.

By following these steps, clients can maximize the effectiveness of their interior design consultation and facilitate clear communication with the designer.

How long does an interior design project take?

Most interior design projects will take anywhere from 3–6 months depending on the size. If you are on a tight timeline, we will do everything in our power to complete your home as quickly as possible, but please let us know at the beginning of the process.

Because custom furniture is often built-to-order, items can take anywhere from 6 to 12 weeks to arrive (sometimes more, sometimes less). Our vendors appreciate knowing in advance that this will be a rush job and can sometimes accommodate our schedule, but please note that rush charges will apply. By scheduling frequent meetings with your designer and making decisions quickly, you can also speed the process along. 

Is there a minimum project budget?

The minimum project budget for interior design services can vary depending on several factors such as the scope of work, size of the space, desired level of customization, and location. While there is no specific universal minimum budget, it is generally recommended to allocate a minimum of $15,000 for smaller projects or room makeovers.

However, for larger-scale projects or room makeovers with comprehensive interior design services that involve customization or renovation, the budget typically starts from $35,000 and can go upwards based on the complexity and specific requirements of the project. 

What is expected of me during the design process?

Sit back and relax as we handle the logistics of your interior design project. We will manage all orders, and custom installations, ensuring timely delivery to the correct specifications. For remodeling or new builds, we maintain constant contact with contractors, making site visits and providing them with construction drawings and schedules.

We can assist in reviewing bids and address any questions or concerns you may have. Our aim is to ensure a seamless process, leaving you stress-free and satisfied with the progress of your project.

Do I have to purchase all my furniture through you?

We do require that all the furnishings that will be purchased for your project be done through us. That way we can manage and control all the fine details and issues that come up with the procurement phase. We act as your retailer because we have cultivated relationships with our trusted suppliers, vendors, artisans and trades people in every product/service category imaginable, who value our business and will offer us the best service and pricing.

What is the difference between shipping and delivery?

“Shipping” (or freight) charges are incurred when an item travels from the manufacturer to our receiving warehouse. Under the umbrella of “shipping” fees are “crating” fees that are sometimes incurred for items that must be packed into wooden crates to be shipped safely. “Delivery” charges are incurred when the delivery team brings the completed items from our receiving warehouse and places them in your home.

Can I use my existing furniture?

We encourage our clients to incorporate treasured pieces that they already own, so absolutely yes. We respect our clients’ desire to repurpose and reuse pieces as much as possible. We are also very honest and transparent about what will and won’t work. Either way, we will make recommendations and provide professional advice.

Where do you shop?

We utilize a wide and varied group of antiques dealers, to-the-trade-only showrooms, local workrooms, and retail stores around Tampa, Orlando and surrounding areas. We also frequently visit local Design Centers, and attend several market events in High Point, NC to source items and stay on the cutting edge of design trends. Many of our clients never see the furniture until it shows up in their home.

What’s the difference between custom furniture and retail furniture?

Overall, custom furniture offers a tailored and exclusive experience, while retail furniture provides convenience, affordability, and a wider selection of readily available options. The choice between the two depends on individual preferences, budget, and the specific requirements of the furniture buyer.

Can I change my mind if I have ordered a custom piece?

Once an order is placed and acknowledgement received from vendor it cannot be cancelled. This is especially true for custom orders. These require extra time, special handling and skilled artisans to create a unique piece just for you, and for that reason manufacturers will not cancel custom orders. Stocked items can be cancelled but tyically a restocking fee is charged. These fees range from 15% to 35% depending on vendor.

What is Install Day?

This is our “Move that bus” moment when we reveal all of our hard work and collaboration over the past few months. We ask that our clients not be home during installation, and animals put away, because your home will be a bit of a major staging area before it gets pretty. We try to move quickly through the installation to get you back into your home as quickly as possible. We want this to be a magical moment and one you will never forget because it will be the moment you will fall in love with your space all over again.

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